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Supervising Others: How Training in Supervision Helps

“Management is doing things right; leadership is doing the right things.” ― Peter Drucker Supervising and managing others is a tough job and requires effective planning, delegation, monitoring, and measuring staff productivity. It also requires empathy and keeping people responsible. Unfortunately, many supervisors believe that being tough and unresponsive are good techniques to use when […]

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Supervising Others: How Training in Supervision Helps


Lean Six Sigma Training: The Principles of Lean

Lean is a systematic approach to process optimisation based on the premise that no matter where the work is done, some amount of waste (non-value add effort) is generated. The goal of Lean is total elimination of waste. It is achieved through: •          Identifying the sources •          Planning for waste elimination •          Using Lean, Process […]

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Lean Six Sigma Training: The Principles of Lean


Six Sigma Training: What is Process Management?

Process Management enhances the ability to manage the behaviour and performance of processes. It provides a systematic approach about the actual work flow of a process, allowing you to identify weaknesses and achieve improvements in processes. The process indicator help you to manage processes effectively by bringing the focus on the needs of the customer, […]

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Six Sigma Training: What is Process Management?


Lean Six Sigma Training: Understanding Six Sigma Processes

Six Sigma processes can simply be explained thus: processes transform inputs into higher value outputs by blending the inputs together in a prescribed way. Inputs are provided to the process by suppliers. Supplier: A supplier is an entity, person or another process, which provides an input into the process under consideration. Therefore, a supplier can […]

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Lean Six Sigma Training: Understanding Six Sigma Processes